Terms of Service

About Cadenzer

Cadenzer is operated by iCode Solutions Ltd, based in the United Kingdom ("we", "us"). By using Cadenzer, you agree to these terms.

Cadenzer provides lesson scheduling and payment-tracking tools for music teachers and their students. It is intended for use in your teaching business, not for personal or household use.

Your account

You sign up with your email address and confirm it using a link we email you. Each Cadenzer account is for an individual teacher. Please keep your password private; you are responsible for activity on your account.

If you invite a student to log in, they get their own limited account. You are responsible for who you invite.

The service

We provide Cadenzer with reasonable skill and care. We aim to keep it available and to tell you in advance about planned maintenance where we can, but we do not promise that it will be uninterrupted or free of errors. Features may change over time.

Cadenzer is a scheduling and record-keeping tool. It is not accounting, tax or legal advice, and the payment status it shows reflects what you record or what Stripe reports.

Your subscription gives you access to Cadenzer as it is available. We are not a party to the lessons you teach or to the prices and arrangements you agree with your students. We store your students' contact details on your behalf, but any agreement between you and a student is between you alone.

Your subscription

Subscriptions are billed monthly at £19.99/month following a 30-day free trial, via Stripe. You don't need to enter a card to start the trial. The free trial is available once per teacher account.

If you haven't subscribed when the trial ends, you have a further 7 days to decide, after which you'll need to subscribe to keep using Cadenzer.

If a renewal payment fails, you have a further 7 days to put it right before access stops.

You may cancel at any time from your Subscription page; access continues until the end of the current billing period. We don't give refunds for a part-used billing period unless the law requires it.

We may change the price. We will give you at least 30 days' notice, and you can cancel before the new price takes effect.

Payments from students

Cadenzer helps you keep track of what your students owe and, if you set it up, lets them pay by card. Card payments are processed by Stripe and paid into your own Stripe account, less Stripe's card processing fee. Stripe's own terms apply to those payments.

You are the seller of your lessons. Cadenzer does not hold, process or guarantee those payments, and refunds, disputes and chargebacks on a student's payment are between you, the student and Stripe. The lessons you teach, and what you agree with your students about payment, are between you and them.

Your data

The information you enter into Cadenzer, including your students' details, remains yours. We use it only to provide Cadenzer to you; see our Privacy Policy.

You are responsible for the accuracy of what you enter, and for having the right to enter it, including the details of your students and their parents or guardians. You can export your student list to a spreadsheet at any time, and we recommend keeping your own copy of anything important.

Using Cadenzer properly

Please use Cadenzer lawfully and for its intended purpose. You must not try to break into or disrupt the service, use it to send abusive or unlawful messages, share your login with others, or resell access to it.

Our responsibility

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow to be limited or excluded.

Subject to that, we are not liable for any indirect or consequential loss, or for loss of profit, income, lessons, goodwill, or data, arising from your use of Cadenzer. Our total liability to you for anything arising out of your use of Cadenzer is limited to the subscription fees you paid us in the 12 months before the claim arose.

We are not liable for delays or failures caused by things beyond our reasonable control, such as outages of internet, hosting or payment providers.

Ending your account

You can stop at any time by cancelling your subscription. We may suspend or end your account if you seriously or repeatedly break these terms, if a payment you owe us stays unpaid after the grace period above, or if your use puts the service or other users at risk. Where we reasonably can, we will tell you first.

To have your account and data deleted, email [email protected]. Please export anything you want to keep first. See our Privacy Policy for how we handle your data.

Changes to these terms

We may update these terms. If a change is material, we will give you reasonable notice by email or when you next log in. If you carry on using Cadenzer after a change takes effect, you accept the new terms; if you don't agree, you can cancel before then.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them. If any part of these terms is found to be unenforceable, the rest remains in force.